Terms and Conditions of Sale
Some games require assembly. We can provide telephone assistance at no charge. Unless otherwise paid for and noted on your invoice, assembly and/or setup is not included in the purchase price. All games are shipped curbside with liftgate unless otherwise noted on your invoice. Inside delivery can be purchased for an additional fee.
When your item is shipped via freight, the delivering carrier will contact you to set up a delivery appointment. If the carrier does not reach you directly by phone, they will leave a message or send an email requesting a phone call to arrange for a delivery appointment. Within 48 hours of the carrier contacting you (either by phone or email) you must contact them to schedule a delivery appointment. The delivery appointment must be scheduled within 3 business days from the carrier contacting you. If a delivery appointment is not scheduled, you may incur storage fees of $75 per day per item. Your order will not be released until all storage fees have been paid. Your order will be deemed undeliverable if you fail to schedule a delivery appointment within 10 days of initial contact by the carrier. If the item(s) are deemed undeliverable they will either be returned to Monkeys Arcades or put up for public auction. You will be required to pay all additional shipping and storage fees if your order is returned to Monkeys Arcades and/or put up for public auction. NO refunds or credits will be given if you fail to schedule a delivery appointment. If you schedule a delivery appointment and are not at the address when the carrier arrives, you will be responsible for a re-delivery fee. Re-delivery will not be scheduled until the fee is paid. Re-delivery fees vary by carrier but will not be less than $100. Monkeys Arcades is not responsible for any damage incurred by freight carriers or delivery companies to any property or person. All claims for damage must be filed directly with the freight carrier or delivering company.
Quality Test Procedures
In addition to the above, all new equipment will be warranted per the manufacturers' policies. Used items are guaranteed to be working upon shipment. No other warranties or services are expressed or implied.Monkey's
Used Items are sold in 3 categories, Refurbished, Pre-Played, or Clearance.
Due to product availability and manufacturer discontinuations, Monkeys Arcades has the right to cancel any order at any time and issue a full refund. You will be notified via phone, email, or other reliable address you have provided in the event such instance should occur. All Used, Pre-Played and Clearance items will ship approximately 4-6 weeks after the order is placed and full payment is received. New games are subject to availability at the time an order is placed and full payment is received. Manufacturer delays which may occur are out of our control.
Returns and Exchanges
All sales are final. Orders can not be cancelled once payment has been made. If a cancellation is approved for an order that has not yet shipped, a 30% cancellation fee will apply.
Machines sold by Monkeys Arcades are to be used in a legal State, in a legal manner. The user and/or purchasing party determines the legalities of local law. The user and/or purchaser has the ability with some games, at any time and for any reason, to change the settings within the games, therefore the liability of legalities surrounding the machines are the sole responsibility of the purchasing party.
Original Manufacturer Warranty:
If it is determined that an item is covered under warranty, the defective parts or products must be returned before replacement parts or products are shipped out. All new games and products purchased from Monkeys Arcades come with the Original Manufacturer Warranty. New games and products purchased with no additional warranties are limited to only the Original Manufacturer Warranty. No other warranties are expressed or implied. All Used, Pre-Played and Clearance items are not sold with the original manufacturer's warranty. All warranties and their policies and terms are subject to revision by factory or manufacturer without notice. All Manufacturer warranties are valid in the US only.
New Item Warranty Restrictions:
Please note all warranties above will become completely null and void if any of the following apply:
Purchaser agrees that this agreement and all transactions hereunder, or any dispute or controversy arising out of, relating to, or in connection with any purchase, transaction, agreement, or its interpretation, with Monkeys Arcades shall be governed by the laws of the State of Illinois, County of DuPage, and agrees that in the case of federal or state court litigation, all cases will be filed, conducted and heard within the State of Illinois, County of DuPage.
Monkeys Arcades has the right to collect from purchasers all reasonable costs and expenses incurred in collection of any sums owed by Purchaser (Buyer) and we shall not be obligated to make any further deliveries to Purchaser (Buyer). Such reasonable costs and expenses shall include, but not be limited to, reasonable attorneys fees. Monkeys Arcades is entitled to recover, and the Purchaser (Buyer) shall pay, all costs, expenses, and legal fees (including the fees of attorneys and persons not admitted to the bar performing services under the supervision of an attorney) incurred by the Seller in enforcing or defending this Agreement.
The purchaser (Buyer) confirms that they have read, and agrees to, all terms, conditions and store policies listed in this document.
This site and the new materials and new products on this site are provided with full manufacturers warranty. Warranties vary from product to product. Average warranties average from 60 days to 1 year, some shorter and some longer. Please call for specific product warrant information that is not listed. All used products are sold as is with no warranty unless otherwise noted. To the fullest extent permissible pursuant to applicable law, Monkeys Arcades disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Monkeys Arcades does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Monkeys Arcades does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.