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Customer Feedback

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Name: DONALD H.     

Thank you, for the quick and professional service. My games arrived on time and Jason was terrific.

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Name: LEE M.    

I bought a used pinball machine (FunHouse), and I love it. There have been minor issues and repairs but the staff at Monkey's has been great about helping me out with technical assistance (as I'm not very technical myself). This probably won't be my last machine, and I'll be coming back to Monkey's again.

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Name: MARY F.    

I ordered a used Golden Tee 2005. I was originally worried about the condition of the machine, and if I would receive it in time for my husbands birthday. Sure enough it came in great shape and was delivered the day before his birthday. Monkeys technical phone support was fabulous! They helped me set-up and configure the machine so easily, and my husbands birthday was one to remember. Thank you so much Monkeys.

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Name: DOUG A.     

You guys were great! Even when I wasn't expecting to receive the arcade game by Christmas you guys made it happen. The kids were surprised and the game has been a huge hit. Thanks...I will use you guys again in the future.

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Name: KIM H.    

Yes I did receive my Guns n Roses Pinball, and it's been great! Thank you for your service, and your staff was great. Look forward to purchasing another machine from you in the near future.

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Name: BILL R.    

We shopped for months to purchase the Silver Strike Bowling system. We talked to numerous companies and asked dozen of questions. No one answered our questions and met our needs as well as Monkeys Arcades. Our phone calls and emails were answered promptly and the system arrived in perfect working order. Couldn't be happier. Thanks! Bill and Donna

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Name: CHRIS H.    

The Classic Arcade 400 V cocktail table works great!

Thank you ,
Chris

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Name: RICKY L.  

CAN'T ASK FOR A  BETTER AND QUICKER RESPONSE THAN THAT ,GREAT DOING BUSINESS WITH YOU!!!!!!!!!

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Name: RICH. C.

Prompt reply to a customer inquiry is the first and a very important indication of good customer service.  Being in that business it always impresses me and creates a good impression that sticks with a customer.  THANKS for the prompt reply-

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Name: DARRYL R.

My experience with Monkey's Arcades has been great. I made a very large
purchase of several machines and am planning an even larger project with
them. Monkey's was very helpful in getting information for me before the
sale, answering my questions, and following up on things I needed help on
after the sale. The sales and support people at Monkey's are knowledgeable
and great to work with. I recommend them highly.

Regards,
Darryl

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Monkeys Arcades
Oswego, IL 60543
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